Remote Monitoring and Management
You know your network infrastructure is becoming increasingly complex and is indispensable to your operations. You also know that the economic impacts of network downtime are measured in lost revenue, lost productivity, and reduced customer service. You are aware that the most reliable method of reducing the impact of network failure is around-the-clock monitoring and support, but you may not be in a position to supply this all-encompassing service in-house.
Momentum's Managed Services for Network Operations and Management can provide the answers you need. Built for rapid deployment, Momentum's affordable network services help you to control costs and free internal resources to focus on strategic issues.
Momentum offers four levels of support in the Managed Services for Networking and Operations services. These are:
Momentum Bronze Service
- 24 x 7 network monitoring service
- Automatic event notification via pager or e-mail
- Online Web-based reporting tools for all activities, including monthly summaries
Momentum Silver Service
*Includes all Bronze offerings, plus:
- 24 x 7 access to Momentum Help Desk;
- Automatic event notification via pager, e-mail, telephone, or voice mail;
Momentum Gold Service
*Includes all Bronze and Silver offerings, plus:
- Diagnostic services from expert Momentum technicians;
- Syslog data warehousing
- Syslog data Web-based reporting;
- Syslog data alerting;
- Device change management.
Momentum Custom Services
Provides complete end-to-end management of your networking infrastructure, customized to your unique business requirements.
